Crazy Tower – Terms and Conditions
General Terms
These Terms and Conditions govern the use of the Crazy Tower website, its games, promotions, and related services. By accessing the website or creating an account, you agree to comply with these Terms, the Privacy Policy, the Cookie Policy, promotional conditions, and applicable game rules.
If you disagree with these Terms, you must stop using the website. Specific promotional conditions take precedence over these general Terms where they conflict. The English version prevails if translations differ.
Age and Territorial Restrictions
You must be at least 18 years old and meet the legal age requirements applicable in your jurisdiction. You are responsible for ensuring that your use of online gaming services is lawful where you live or are located.
The source Terms identify the following excluded jurisdictions:
Excluded jurisdictions
Afghanistan, Belarus, Bulgaria, Curaçao, Cyprus, Denmark, Estonia, Iran, Israel, Lithuania, Malta, Moldova, Romania, Russia, North Korea, the Netherlands, Sweden, Ukraine, the United Kingdom, and the United States.
Additional territorial restrictions may apply to certain games and software providers. The list of restricted locations may change, so you should check the applicable conditions before using the services.
Account Registration and Security
You must provide accurate registration information and keep your account details up to date. Only one account per person is permitted. Duplicate accounts, false identities, and unauthorized account access are prohibited.
| Requirement | Condition |
|---|---|
| Registration | Provide accurate and complete information. |
| Account limit | One account per person. |
| Password security | Keep login credentials confidential. |
| Account transfers | Selling, sharing, or transferring accounts is prohibited. |
| Duplicate accounts | May be closed, with associated bonuses and winnings subject to cancellation under the applicable rules. |
You are responsible for protecting your login credentials and notifying customer support of suspected unauthorized access.
Account Closure and Self-Exclusion
You may request account closure or self-exclusion by contacting [email protected]. Outstanding balances and pending withdrawals may affect the closure process, subject to the applicable rules and law.
User Responsibilities
By using Crazy Tower, you confirm that:
- You meet the applicable age and legal requirements.
- Your registration and payment information is accurate.
- You use only lawful funds and authorized payment methods.
- You understand that gaming may result in financial losses.
- You will not manipulate games, collude with other users, or engage in fraudulent activity.
- You will comply with these Terms and applicable laws.
- You must not use the services while impaired by alcohol, drugs, or other substances that affect your judgment.
Identity Verification
Crazy Tower may request documents to verify your identity, age, address, payment method, or source of funds.
| Verification requirement | Details |
|---|---|
| Possible documents | Identity document, proof of address, payment ownership evidence, bank statements, or transaction records. |
| Submission deadline | The source Terms specify 30 days after the request. |
| Standard verification period | The source Terms state that verification generally takes up to 10 days after the request or receipt of the required documents. |
| Additional checks | Telephone, video, facial, or third-party verification may be required. |
Failure to provide the requested information may result in payment restrictions, account suspension, or closure. Additional time may be required for complex cases.
Deposits and Withdrawals
Deposits and withdrawals are subject to payment conditions, security procedures, and account verification requirements.
You must use payment methods that belong to you or that you are legally authorized to use.
Incorrect payment details may cause delays or failed transactions.
Withdrawals may be delayed while identity, payment, or source-of-funds checks are completed.
Suspicious transactions may be reviewed and restricted where permitted by applicable rules and law.
Available payment methods, fees, transaction limits, currencies, and processing times should be checked in the relevant payment information on the website.
Bonuses and Promotions
Bonuses and promotional offers may have separate eligibility requirements and conditions.
| Promotional condition | What to check |
|---|---|
| Eligibility | Age, location, and account requirements. |
| Deposit requirements | Minimum qualifying deposit, if applicable. |
| Wagering | Any applicable wagering requirements. |
| Validity | Expiry dates and participation periods. |
| Withdrawals | Maximum winnings and withdrawal restrictions, if applicable. |
You must review the specific terms before accepting an offer. Duplicate accounts, fraud, or attempts to exploit promotions may result in cancellation of bonuses and related winnings where permitted by the applicable conditions and law.
Games and Software
Games may be supplied by third-party providers and may have separate rules, technical requirements, and territorial restrictions.
You must follow the rules of each game and must not manipulate results, exploit software errors, or use unauthorized automation.
Copying, modifying, reverse-engineering, or decompiling website software without authorization is prohibited. Game availability may vary depending on the provider, device, location, and technical conditions.
Fraud and Prohibited Activities
The website is intended for personal entertainment. The following activities are prohibited:
- Fraud, money laundering, and other criminal activity.
- Using stolen payment methods or unauthorized funds.
- Cheating, collusion, or manipulating game outcomes.
- Using bots, scripts, or unauthorized software.
- Exploiting technical errors or promotional offers.
- Harassing users, employees, or service providers.
- Attempting unauthorized access to systems, servers, or databases.
- Selling accounts or allowing other people to use them.
- Any activity that compromises website security or integrity.
Where a violation is suspected, Crazy Tower may investigate account activity and, where permitted by applicable rules and law, restrict access, suspend withdrawals, cancel promotional benefits, close accounts, or report suspected illegal activity to the relevant authorities.
Limitation of Liability
You use the website at your own discretion and acknowledge that gaming involves financial risks.
To the extent permitted by applicable law, Crazy Tower does not guarantee uninterrupted service or error-free operation.
| Circumstance | General position |
|---|---|
| Technical issues | Temporary outages, software errors, and connectivity problems may occur. |
| Verification and payments | Security checks may delay transactions. |
| User errors | Users are responsible for providing accurate information and protecting their credentials. |
| Unauthorized activity | Users must protect their accounts and report suspicious access. |
| External events | Third-party failures and circumstances beyond reasonable control may affect availability. |
| Breach of Terms | Users may be responsible for consequences arising from their own violations. |
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
Privacy and Security
Personal information may be processed to manage accounts, verify identities, prevent fraud, provide services, and meet legal obligations.
Information may be shared with authorized service providers or relevant authorities where necessary and legally permitted. Further details are provided in the Privacy Policy and Cookie Policy.
You should protect your login credentials and contact customer support promptly if you suspect that your account has been compromised.
Intellectual Property
Website content, design, graphics, logos, and software may be protected by intellectual property laws. You must not copy, distribute, modify, or commercially use protected materials without authorization.
Third-party games and software may be subject to separate intellectual property rights and licensing conditions.
Changes to These Terms
Crazy Tower may update these Terms to reflect changes in its services, security procedures, or legal requirements. The latest version will be published on the website.
Material changes will be communicated where required by law. Continued use constitutes acceptance of updated Terms only where legally effective.
Responsible Gambling
Gaming should be treated as entertainment, not as a source of income or a way to recover losses.
Set reasonable limits on your time and spending. Never gamble with money needed for essential expenses. If gambling becomes difficult to control, stop using the services and contact customer support to discuss account restrictions or self-exclusion.
Contact Information
For questions about these Terms, account access, verification, or account closure, contact customer support.
Email: [email protected]